How to Use the Knowledge Base

Welcome to the Knowledge Base! This is your central place to find answers, guides, and resources.

1. Search First

• Use the search bar at the top to quickly find articles by keywords.
• Example: Type “reset password” to see all related guides.

2. Browse by Category

• Use the left panel to navigate categories and subcategories.
• Categories help group similar topics (e.g., Getting Started, Billing, Technical Support).
• Click a category to expand it, then select an article.

3. Read Articles

• When you click on an article, its content will appear on the right pane.
• Articles may include text, images, or step-by-step instructions.

4. Customize Your Home Page

• You can edit this homepage to include
  • Quick instructions for your team
  • Important announcements
  • Company news or policy updates

5. Tips for Best Use

• Bookmark frequently used articles.
• Keep categories updated for easy navigation.
• Encourage your team to search before raising a support request.